Service

Seamless Mobility. Smart Connectivity. Zero Compromise.

From manufacturer direct repairs to performance monitoring, we keep your building moving so your users never have to stop. Where world-class engineering meets exceptional servicing.

Expertise

Product knowledge and trained engineers direct from the manufacturer. Our products expect nothing but the best care.

Safety

Safety isn’t just a checklist; it’s our core operating principle. We ensure that every lift and escalator remains a safe environment for passengers.

Spare Parts

To minimise downtime, we provide high-quality, spares. Ensuring the lifecycle of your equipment and preventing repeat failures.

Reporting

Our comprehensive reporting  provides you with the latest insights into equipment health, maintenance history, and performance metrics.

Maintenance

Ensuring Safety and Peace of Mind with High Quality Maintenance Service

Standard

Maintenance

  • Breakdown Assistance
  • One Hour Emergency Response
  • Four Hour Call Out 
  • 24/7 Coverage 

Comprehensive

Maintenance

  • Breakdown Assistance 
  • One Hour Emergency Response
  • Four Hour Call Out 
  • 24/7 Coverage 
  • Minor Part Replacement 
  • Major Part Replacement 

24/7

Maintenance

  • Breakdown Assistance 
  • One Hour Emergency Response
  • Four Hour Call Out 
  • 24/7 Coverage 
  • Minor Part Replacement 
  • Major Part Replacement 
  • Out of Hours Maintenance 

0.6 Breakdowns per Year

Based on latest annual figures of 1270 Mitsubishi Electric units in service in the UK in 2024. Breakdown figures exclude misuse and abuse. 

Used by many people, lifts are known as a form of "Vertical Public Transportation" because of their natural use. They operate automatically with a push of a button by the user. To ensure safe use by the general public at all times, their functions must be kept fully operational through proper maintenance work and quality assurance. 

Repair

Moving People, Not Just Machinery.

Expert repairs designed to get your passengers moving quickly whilst ensuring safety and quality

Connected to your lifts non-stop for peace of mind

The service provides a range of maintenance-management support via Mitsubishi Electric loT platform. Analysis for early recovery and the formulation of optimal maintenance plans by global service bases for preventative maintenance. 

Find out more   Download Brochure

Safety

Addresses problems before they occur with technology and skilled professionals.

Peace of Mind

24/7 watch by utilising a global network to back-up operations.

Convenience

Performs maintenance without lift downtime.

Quality

Longevity by prolonging equipment lifespan and therefore reducing costs.

Contact

See what Mitsubishi Electric can do for you and your project today. Click below to enquire about Lifts or Escalators, Servicing, Modernisation or general enquiries.

Contact us